Provider confirmation is required
BlueRewards credits an offer only after receiving and validating the provider’s server-to-server callback. The callback must identify the member, transaction, point reward, exchange rate, status, and valid signature. The configured exchange rate is 10,000 points per US dollar.
Duplicate protection
Each provider transaction ID can be credited only once. Repeated callbacks are logged but do not create repeated rewards.
Instant available rewards
A valid live ProEarnWall callback credits Available Points immediately. Debug callbacks never change a real wallet. Provider or advertiser chargebacks may still reverse an earlier reward.
Missing-credit claims
If a valid reward does not appear, submit one support ticket with the offer name, date, provider transaction information if available, expected reward, device, and unedited evidence. Support cannot guarantee payment without provider confirmation.
Common tracking problems
- Offer requirements were not fully completed.
- The user had previously installed, registered, or participated.
- Cookies, tracking, JavaScript, or redirects were blocked.
- A VPN, proxy, emulator, ad blocker, or unsupported device was used.
- The advertiser rejected the submitted information or purchase.
- The offer expired, changed, or was not available in the user’s country.
Reversals
If the provider reports a chargeback, the original reward and related referral commission can be reversed. The system may recover the value from available or locked funds and record any remaining debt.
No manual manipulation
Administrators may investigate records, but balance adjustments require an audited reason. False claims or altered evidence can lead to account action.
Last updated: August 4, 2026